Functional Test Metrics

Test

Category

Importance

Time Required

Potential Severity

Direct Testing

Related Testing

Regression Testing

D

R

B

Creating an account possible

Accounts

Critical

5

1

x

5

Logging into an account possible.

Accounts

Critical

1

1

x

1

Can user change account details such as shipping address.

Accounts

High

5

3

x

5

Can user request forgotten login information?

Accounts

High

5

3

x

5

Can user delete an account?

Accounts

Medium

3

3

x

3

Does account time out require re-login after specified inaction?

Accounts

Medium

10

3

x

10

Is the user notified when why they must re-login?

Accounts

Low

10

4

x

10

Can an item be placed into the cart?

Shopping Cart

Critical

1

1

x

1

Can an item be removed from the cart?

Shopping Cart

Critical

2

2

x

2

Can multiple items be put into shopping cart?

Shopping Cart

High

2

2

Does cart reflect removed item correctly

Shopping Cart

High

3

2

Can more than one item be removed at a time?

Shopping Cart

High

3

4

Do items consistently carry through purchase session?

Shopping Cart

Medium

10

1

Are removed items affecting the subtotal, total or tax?

Shopping Cart

Medium

10

1

Is tax being calculated correctly?

Shopping Cart

Low

10

1

Can user get to online catalog?

Product Catalog

Critical

1

2

Does online catalog reflect entire product line?

Product Catalog

High

30

2

Can user sort catalog items buy price, size or color?

Product Catalog

Medium

5

3

Does the catalog item reflect the product being sold?

Product Catalog

Low

60

1

Can user place an order?

Trans-actional

Critical

10

1

Can user back out of an order?

Trans-actional

High

15

2

Can user save an order for later?

Trans-actional

High

15

3

Does using the browser back button effect the order transaction?

Trans-actional

Medium

15

2

When user comes back to saved order is it accurate in items in cart and pricing?

Trans-actional

Medium

15

2

Is the user notified when a transaction is complete?

Trans-actional

Low

10

3

Can user search from home page?

Search

Critical

1

3

Do the search results link correctly to the found content?

Search

High

2

3

Is the found content logical to the original search?

Search

Medium

2

3

Were search results sorted according to the business rules?

Search

Low

2

3

Is the locator functional from the home page?

Store Locator

Critical

2

3

Are the locator results correct according to business rules.

Store Locator

High

2

3

Is the address, phone number and store hours correct for the returned results?

Store Locator

Medium

5

3

Is the file accessible for downloading?

File Down-loading

Critical

2

2

Does the download work correctly once on the customers computer?

File Down-loading

High

5

1

Is the download easy to locate?

File Down-loading

Medium

2

4

Are the file size(s) and operating system requirements correct?

File Down-loading

Low

5

4

Can a customer upload a file?

File Up-loading

Critical

5

2

Is the upload functionality providing an intact file on the business side once upload is complete?

File Up-loading

High

10

2

Is the file correctly relatable back to the originating customer and/or order?

File Up-loading

Medium

10

2

Are the upload instructions clear and understandable?

File Up-loading

Low

5

4

Totals

Quantity

Time

2

5

2

7

31

4